Snow Need to Know

2/23/26: The Association office is closed to in person visits today.

Who to Contact: [email protected]
During a snowstorm, if you have a question or concern, please email [email protected] or call the NFCA office at 703-451-8563 and leave a message on the answering machine. Please be sure to include your name, street address, and telephone number, and describe the problem in detail. The answering machine is monitored continually during storms, and your concern will be dealt with as quickly as possible. Please do not stop the plow drivers, as this will delay getting the plowing done throughout the community.

The VDOT Plows Website monitors the location of over 7,000 VDOT plows. This site is active when snow accumulation is over 2".

All NFCA residents are asked to clear snow from sidewalks in front of their properties. (VDOT, Fairfax County, nor the NFCA HOA is responsible for shoveling sidewalks). Fairfax County Snow Need-to-Know (services, closings, who does what, plowing)

Townhouse Court Snow Plow Information
Townhouse courts are the responsibility of the Association. Plowing begins when snow accumulations reach approximately 2”. Initial plowing efforts will concentrate on clearing court entrances and exits and providing a single travel lane for residents and emergency vehicles. During a snowstorm, plowing will continue in an effort to maintain reasonable access. There are 26 townhouse courts in the community that need to be plowed; plows will get to each of the courts as quickly as possible.

Plow drivers will make every effort to avoid leaving snow ridges behind parked cars; however, there is no way to keep from leaving some snow behind the parked cars. Sanding will be performed as necessary, either during or after plowing or as needed during ice storms. Hills, curves and intersections receive priority on sanding. Final plowing will be done at the end of the storm to widen roadways and clear parking bays, which have open spaces larger than three parking spaces.

Sidewalk clearing is the responsibility of the residents who live in that particular area.

FAQs

Why isn’t your company NOT working 24 hours a day?

Crew safety and well-being are our top priorities. Our teams must be properly rested, fed, and able to work safely in extremely cold and hazardous conditions.

Why is it taking so long to reach our properties?

The ice accumulation is significantly slowing progress. In addition, abandoned vehicles and delivery drivers blocking roads and entrances have forced us to leave multiple properties and return later.

Why haven’t sidewalks been cleared yet?

Our primary objective is to ensure all drive lanes are open and accessible for vehicles and emergency services.

Are bobcats available?

Yes. We have multiple bobcats in our fleet and they are actively being deployed today as part of our operations.

Why are plows blocking cars?

Our operators are trained similarly to VDOT operators. Plows must move in straight passes and cannot be lifted and lowered at every driveway.

Will salt be applied today?

Yes. Salt is being applied where conditions and effectiveness allow.

Plow Driver Priority
If you’ve ever driven in snow you know that the snow and ice can make maneuvering a vehicle more difficult. This is also true for the snow plows. If you drive on a court before it has been plowed and you get stuck, you will make it difficult, if not impossible, for the snowplows to come onto your court and do their job. Please let the plows and sanders complete working in the area before you attempt to drive off the court.

Reminder for Households with Children
Parents are reminded that children should not be allowed to play in the roadway when plowing or sanding trucks are working in the area. Children also need to be reminded not to play on or behind snow piles while sanding and plowing operations are underway.

Prior Updates:

Snow Update 1/30/26: The Office has been made aware that Trash Collection was missed on some streets. Trash Away has been contacted about collection on these streets today after 2 p.m. (as conditions allow). Continue to report snow-related community inquiries to [email protected]. The NFCA office will be open today 9 a.m. - 2 p.m.

Detached home Update: streets are plowed and maintained by VDOT. The Association does not plow or maintain detached home streets in the community. Click for Detached Home Streets and Fairfax County Updates.

Townhouse Update: Ice melt will continue to be applied to the Courts as needed for ice. Plowing is mostly complete on the Courts.

Snow Update 1/29/26: Trash collection today (recycling on Monday). Continue to report snow-related community inquiries to [email protected]. The NFCA office will be open today 9 a.m. - 2 p.m.

Townhouse Update from the Contractor:

First, thank you for your continued patience and understanding. We know homeowners, business owners, and visitors are eager to get back to normal routines. Right now, many people are spending 2–4 hours just trying to get their cars out of parking lots—we are all dealing with the same conditions.

We are now on Day 5 of snow operations. Yesterday, our crews worked throughout the day and into the evening plowing where possible, and applying road salt to break up the ice.

A reminder that plows are not effective on solid ice. In several cases, crews were forced to leave properties due to the severity of ice accumulation. Even when road salt is applied, it is often ineffective in these frigid temperatures.

This region was hit with 2–4 inches of sleet, creating extremely challenging conditions. Breaking this up is slow and labor-intensive. The extreme cold makes this a slow and methodical process. Thank you again for your understanding.

Snow Update 1/28/26: Trash will be collected on Thursday (1/29/26). Recycle will be collected on Monday. The NFCA office will be open on Wednesday.

Update from the Contractor working on Townhouse Courts: Good morning, everyone,

We are entering Day 4 of snow and ice removal operations. We continue to make progress at each property, though it remains slower than normal due to the significant ice conditions. This is not unique to our company—every landscape and snow contractor in our region is behind schedule. We spoke directly with competitors yesterday, and all are facing the same challenges. These are highly unusual circumstances, and we are doing the best we can.

As previously communicated, crews are having to use garden shovels, pick axes, and sledgehammers to break through ice before equipment can be effective. We are methodically working our way through each property.

Below are several questions we are receiving daily:

Why isn’t your company NOT working 24 hours a day?

Crew safety and well-being are our top priorities. Our teams must be properly rested, fed, and able to work safely in extremely cold and hazardous conditions.

Why is it taking so long to reach our properties?

The ice accumulation is significantly slowing progress. In addition, abandoned vehicles and delivery drivers blocking roads and entrances have forced us to leave multiple properties and return later.

Why haven’t sidewalks been cleared yet?

Our primary objective is to ensure all drive lanes are open and accessible for vehicles and emergency services.

Are bobcats available?

Yes. We have multiple bobcats in our fleet and they are actively being deployed today as part of our operations.

Why are plows blocking cars?

Our operators are trained similarly to VDOT operators. Plows must move in straight passes and cannot be lifted and lowered at every driveway.

Will salt be applied today?

Yes. Salt is being applied where conditions and effectiveness allow.

We are also facing challenges with community members, visitors, and delivery drivers. We understand the frustration, and we hear the complaints. We ask each property manager to please communicate with their communities and request patience as we work through this event.

Unfortunately, our team has also experienced aggressive behavior—being cursed at, having objects thrown at trucks, threats made, cigarettes tossed at plows, people beating on our windows for attention, and more. This is extremely difficult for our crews, especially after working continuously since the weekend. This is a safety hazard and we must ensure our team is safe!!

We appreciate your patience and understanding as our team continues to work through these challenging conditions safely and responsibly.

Snow Update 1/27/26: The NFCA office will be open on Wednesday. Detached home streets are plowed and maintained by VDOT. The Association does not plow or maintain detached home streets in the community. Click for Detached Home Streets and Fairfax County Updates.

Townhouse Update: Street-by-street snow clearing continues. Snow plowing continues. Bobcat and heavy equipment are working street by street to address snow and ice accumulation on each townhouse court. Thank you for your patience in this process.

Snow Update (1/26/26 evening): Detached home streets are plowed and maintained by VDOT. The Association does not plow or maintain detached home streets in the community. Click for Detached Home Streets and Fairfax County General Update

Highways and primary roads are showing gradual improvement as VDOT crews continue snow and ice removal efforts into the second night following the storm. This remains an active, ongoing operation.

Residents are urged to stay off the roads whenever possible so plows can continue working without snow and ice being compacted onto the pavement.

Below-freezing temperatures cause remaining snow and sleet to refreeze, leading to slick and icy roads for an extended period. Even with continuous operations, it will take time for all roads to be fully treated and cleared.

Thank you to Townhouse court residents who are sending emails to report areas in need of plowing. We are aware that Townhouse courts received a travel lane plowed during the storm yesterday and some courts are awaiting a more thorough clearing. Due to the nature of snow-sleet-snow and critically low temperatures, the plowing of snow has become increasingly more difficult and heavy equipment has become necessary to move snow. This also takes more time.

Townhouse Court Update: As many of you are aware, this has been an extremely difficult storm due to prolonged ice and sleet. We are in communication with VDOT and other service providers, and all parties are experiencing significant delays. What would normally take two hours to clear a property is taking three times as long under these conditions.

In many locations, crews are encountering solid ice bonded to pavement. This underscores the severity of this event.

This is a multi-day operation. At this time, we are standing crews down to allow them to sleep, warm up, and recharge. Crews will remobilize tomorrow morning at 6:00 AM.

Tomorrow morning, temperatures are expected to be in the low single digits, with a cold weather advisory in effect. We will continue cleanup efforts as conditions allow and will prioritize safety while maintaining steady progress across all sites. Thank you for your patience and understanding as we work through this storm.

The Association office will be closed to in-person visits on Tuesday. Please email [email protected] for snow related communications in the community. Updates will be sent as they are received.

1/26/26: No Trash Collection today (Thursday is the next pickup). The Association office is closed to in-person visits. For immediate needs, please email [email protected].

Townhouse Court Update 1/26/26: Our crews worked through the night and early morning, with a mandatory shutdown to allow for rest and meals. Operations have since resumed, and we are continuing to cycle through all properties. We ask for your patience as this was a unique and demanding storm due to significant sleet and ice accumulation. Crews are spending nearly double the normal time on each property to safely manage the ice and heavy buildup. Our goal today is to ensure all properties are serviced, with ice melt applied once we can get road surfaces as close to pavement as possible. We would also like to sincerely thank everyone who has provided food and water to our crews. Those small gestures go a long way and mean a great deal to our team. Thank you, and please be safe!

Detached Home and Fairfax County Update 1/26/26.

1/24/26: Trash and recycling are cancelled for Monday, January 26th. Trash will be collected on the next scheduled collection day (Thursday). Do NOT set any items out for collection until after dark on Wednesday.

Who to Contact: [email protected]
During a snow storm if you have a question or concern, please email [email protected] or call the NFCA office at 703-451-8563 and leave a message on the answering machine. Please be sure to include your name, street address, and telephone number, and describe the problem in detail. The answering machine is monitored continually during storms, and your concern will be dealt with as quickly as possible. Please do not stop the plow drivers as this will delay getting the plowing done throughout the community.

The VDOT Plows Website monitors the location of over 7,000 VDOT plows. This site is active when snow accumulation is over 2".

Detached Homes Streets and Public Roads
All state-owned roads are plowed by the Virginia Department of Transportation (VDOT). Streets in neighborhoods such as ours are plowed by VDOT after all the state highways and main roads have been plowed. State-owned roads in the community would include Newington Forest Ave., Southrun Rd., all single-family detached home streets, and some feeder streets leading to the townhouse courts such as Curving Creek Ct., Grandview Ct. and Burning Forest Ct., up to the cul-de-sacs. If you have a question or concern about plowing on a state road you can contact VDOT at 703-383-8368.Townhouse Court Snow Plow Information
Townhouse courts are the responsibility of the Association. Plowing begins when snow accumulations reach approximately 2”. Initial plowing efforts will concentrate on clearing court entrances and exits and providing a single travel lane for residents and emergency vehicles. During a snowstorm, plowing will continue in an effort to maintain reasonable access. There are 26 townhouse courts in the community that need to be plowed; plows will get to each of the courts as quickly as possible.